03/01/2025

Why AI agents will bring opportunities for the tourism sector in 2025

In the tourism sector, advances in AI have already enabled significant gains, notably in marketing, customer communications management (such as automated email response) or just through […]
17/12/2024

How is AI revolutionizing the welcome and engagement of cultural tourism customers? Meeting with Marion Carré from Ask Mona

Since 2020, the Musée des beaux-arts de Québec (MNBAQ) has been committed to a human-centered approach to designing products and services that meet the real needs […]
10/06/2024

The Impact of AI on Hotels: A Revolution in Customer Experience and Management

The hotel industry is undergoing a major transformation thanks to the integration of artificial intelligence (AI). From database management to customer service, yield management and lobby, […]